MASTERY FILMS – FILM PRODUCTION SERVICES
VIP SERVICES FOR FILM PRODUCTIONS: HOW TO LOOK AFTER KEY CAST, CREW & EXECUTIVES ON YOUR SHOOT

On occasion, you may find yourself on a set where there is someone that is instantly recognizable to the right person, if not everyone. Whether it be an internationally renowned Director, a CEO of a major corporation, an Olympic athlete or some other high-profile celebrity, you may find that they may need a little extra looking-after whilst you have them on set just to keep the engine purring through the day.
At Mastery Films we believe in creating an environment where every member of the production feels valued and supported while also looking after the key stakeholders.
Here are some of the things we specialize in:
VIP SUPPORT & FAST-TRACKING

While it is country-dependent, a lot of the time we can assist your VIPs avoid the long waiting period when they first arrive at the airport, so whether that be services such as fast-track processing, dedicated meet-and-greet services, and transportation arrangements, we’ll look after them well.
These things can help reduce your key stakeholder’s travel fatigue, improve efficiency, and ensure that they are able to transition smoothly from the airport to the production environment.
Once they’re on the set, the last thing you would then want for your VIP is to have to go around asking anybody and everybody for something. It’s because of this, we typically assign a specific liaison, known in the industry as a chaperone, to help manage requests, communicate updates, and anything else that may be of necessity to your VIP throughout the shoot.
TRANSPORTATION & ACCOMMODATIONS
A lot of the time, your VIPs and Key Stakeholders are used to traveling around in style rather than sitting in the standard production vehicle when they’re traveling out to set.
Depending on what they’re needing, the best way to manage these can range from premium sedans, such as BMWs or a Mercedes, to larger vehicles such as a VIP Vans such as a Lexus Alphard or a Mercedes Sprinter Mini bus for larger entourages, that are capable of having whatever your VIP may need for both themselves and their entourage.
When it comes to their accommodations, it’s best to spend that extra time making sure that where your VIPs are staying is best suited for their needs, whether it comes in the form of a private villa, or a luxury suite at a 5-star hotel in the middle of the city, or any of their preferred formats.
ENSURING PRIVACY & SECURITY

The last thing you would want, especially when you have a well-known talent on set are the hordes of fans that will disrupt the flow of your shoot. It’s because we highly value your VIP’s sense of security of privacy, typically bringing onboard some professional personal security personnel to make sure that fans and other members of the general public don’t infer on their space, along with providing your VIP with some private holding areas on set.
This typically comes in the form of a private holding area, this is usually either a private green room or a motorhome.
EVERY DETAIL MATTERS
At the end of all this, managing your VIPs simply comes down to the amount of preparation that’s been and paying attention to the details.
Whether it’s having production staff perform room checks for their personal spaces on-set before they arrive, making sure the food is to their liking or dietary restrictions, or inquiring about any specific amenities they would like to be provided with for the duration of their shoot, we’ll be on the ball to make sure things are handled in advance, and in coordination with your team.
If you make enough of the right decisions, then you will definitely notice the overall experience and efficiency of the shoot day improve dramatically.
Reach out to Mastery Film today. Allow us to provide you and your project with a professional, comfortable and well-organized production and the great work will follow suit.